Support  ·  Always On

We're here
whenever
you need us.

Card declined abroad at 2 AM? Question about your balance before a big purchase? Our team responds in minutes — no bots, no queues, just real help.

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Support team online now · Avg. response < 5 min
Get In Touch

Three ways to reach us.
Pick what works for you.

Whether you need a quick answer or want to report an issue in detail, we have the right channel for you.

Fastest Response

Chat on WhatsApp

Talk to a real person. Our team responds in minutes — no bots, no queues, no scripted runarounds.

Start Chat
Email Support

Send an Email

For detailed enquiries, complaints, or partnership requests. We reply within 24 hours — usually much sooner.

care@o3cards.com
In-App Support

O3 App

Log into the O3 app and reach support directly from your account dashboard — full transaction context, zero friction.

Open App
Availability
Support Hours
Support Online Now
Monday – Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday & Public Holidays Closed

All times in West Africa Time (WAT / UTC+1)

Head Office
O3 Capital — Lagos
Lagos, Nigeria

Tower 1, Plot 30, Churchgate St,
Victoria Island, Lagos, Nigeria.

Appointments available on request

Download the App

Get the O3 app. Manage everything in one place.

Fund your card, freeze it, track every spend, and reach support — all from one clean dashboard.

Download on the App Store
Download on the App Store
Get it on Google Play
Get it on Google Play
Direct Contact
WhatsApp
Chat with us →
Head Office
Tower 1, Plot 30, Churchgate St,
Victoria Island, Lagos.
Response Time
Usually < 5 minutes
FAQs

Questions, answered.

Everything you need to know about Blink. Still have questions? Contact us.

Download the Blink app, register with your details, and request a card directly from your dashboard. Your virtual card is available immediately upon approval, and your physical card ships to your registered address within 3–5 business days.
There is no monthly maintenance fee on Blink cards. Standard transaction and ATM withdrawal fees apply and are clearly listed in the app before you confirm any action. No hidden charges, ever.
Blink is accepted at any merchant, ATM, or POS terminal that accepts Verve — covering millions of locations across the globe.
Yes. Your Blink virtual card works on any website that accepts Verve, including Amazon, ASOS, Shopify stores, SaaS platforms, streaming services, and more.
Transfer funds from any Nigerian bank account or foreign account directly to your Blink wallet. Funds are credited instantly or within minutes depending on the channel used.
Absolutely. Blink is licensed by the Central Bank of Nigeria and complies with PCI DSS security standards. All transactions are encrypted and you receive real-time alerts for every spend activity.
Blink supports transactions with no minimum — as small as you need — and up to $10,000 per transaction, making it suitable for everything from a coffee to a hotel booking.